MyVitalImage Poster
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Defective or Damaged Poster Products

If you receive a defective or damaged poster please take a digital photograph of the defect or damage and email that to us at Please include your name, address, telephone number and the product identification number (on the email sent to you at the time of purchase). A company representative will contact you by email or telephone to determine whether the Company will produce and ship a new poster or issue you a refund. If the Company determines the poster needs to be returned, it will make a postage paid container available to you. We will quickly address a poster product that is confirmed to be damaged or defective upon your receipt of the package.